Your data sits in Germany. And stays there.

We don't sell data, don't pass it to ad networks and don't mine it for anyone else's purposes. Your customer file is yours, not ours: everything you record, and everything your customers release to you.

Terminz earns from the software subscription, not from booking commission and not from data.

Where the data sits

Application, database and file uploads run exclusively in German data centres. No transfer to third countries without a legal basis.

Encryption

TLS throughout for transfer, passwords stored as hashes, bank details encrypted on top in the database.

Who can see what

Permissions follow the role and the location. A staff member sees the calendar, not the revenue.

Tenant separation

Each location sees only its own data. Every query checks the tenant, not just the role.

Logging

Sign-ins, permission changes and access to customer data are logged and visible in the dashboard.

Your customers' rights

You get access and export as a file on request. If someone deletes their own Terminz account, the person triggers that themselves in the system; we then lock and delete your file on them after fixed periods.

Monitoring and backups

Daily encrypted database backups, plus error and uptime monitoring from outside the system.

Sub-processors

Who we use is listed openly in the DPA. If someone is added, you hear about it beforehand.

If you leave

You export till and accounting data yourself, even after the contract ends until deletion. Everything else comes as a file on request. After the contract ends your data is kept for another 90 days; then it is deleted. The exception is the locked copy of your till and accounting records: it is kept for ten years, and on request we hand it over and delete it.