Settings
Subscription and Invoices from Terminz
Where you can find your plan, your next billing date, Terminz invoices for your subscription, and your contract documents.
In the dashboard
- Menu
- Settings → Till & payments → Plan & Stripe
- Who
- Managers with the "Change Business Settings" permission. Hidden in the demo account. The account holder confirms the contract documents.
This page shows what you pay to Terminz. Invoices that your location issues to customers can be found under Invoices to Customers.
How to get there
In the menu, open Settings → Till & payments → Plan & Stripe.
What you'll see there
- Your plan: Complete, Complete Till, or Enterprise, with status. Trial shows when it ends (“ends in 5 days”).
- Next billing: The date of the next payment.
- Paying for your plan: “Card on file with Stripe” once a payment method is entered; otherwise, “Not set up yet”.
- Included in your plan: Which features your plan unlocks.
- Custom domain add-on: If you've subscribed, this shows the monthly price or cancellation date.
- Contract documents: Contract confirmation, Terms and Conditions, and Data Processing Agreement as PDFs, with the version number.
Where to find Terminz invoices
Tap Invoices. This opens the customer portal for Stripe, the payment service through which Terminz processes payments. There you'll find all invoices for your subscription and add-on modules available for download as PDFs.
Click Manage subscription to open the same portal and change your payment method or billing address.
If you don't have a subscription yet
You'll see No active subscription there. Click Start subscription to complete the process. If you have a promo code, redeem it first via Redeem promo code. If your plan is already active but payment is still pending, the button will say Complete subscription.
Change your plan
Under Ready for …?, tap Upgrade to …. Terminz will receive a request and contact you with the next steps, since the change involves setup.
Frequently Asked Questions
I can't find my Terminz invoice under Finance → Invoices. That section only shows invoices from your location to customers. You can find invoices from Terminz to you here via Invoices.
New Terms and Conditions: What do I need to do? If there's a new version, you'll see a note here indicating the status. Read it, check the box, and tap Confirm contract. The contract confirmation will be sent by email and will then appear here.