Change address, email, phone and social profiles

Change your address, email, phone number, and social media profiles

This is where you'll find the contact information that customers see for your location. You can find this page in the menu under Settings → Business → Address & contact (/manager/settings/location). It applies to the location selected at the top of the dashboard.

The page has four sections that you save together. You can change the company name, logo, and cover photo under “Profile & branding” (see “Change company name, logo, cover photo, and business type”).

Address

The “Address” (“Location of your business”) section affects the public page, customer emails, invoices, the Google profile, and website widgets.

• Search address: Start typing an address (“Start typing an address...”). Select a suggestion. Terminz will fill in the fields below. Suggestions are limited to countries supported by Terminz.
• Alternatively, enter the address manually (“Or enter address manually below”). The fields are Street, Nr., Postal code, City (all four are required), State, and Country.
• Country: Select from the supported countries: Germany, Austria, Switzerland, the Netherlands, Belgium, France, Italy, Spain, Portugal, Poland, Sweden, Norway, Denmark, Finland, Iceland, Ireland, Luxembourg, the Czech Republic, Slovakia, Hungary, Romania, Bulgaria, Croatia, Slovenia, Estonia, Latvia, Lithuania, Greece, Cyprus, Malta, the United Kingdom, the United States, Canada, and Australia.

Email Address

Section “Email address” (“Your business email address”) has a field Email. It is optional. If a value is entered, Terminz checks whether it is a valid email address when you leave the field and when you save. The address appears on the public page, in customer emails, and in website widgets. If online booking is disabled and you've selected “Email” as the method, visitors will see this address on your shared pages (see “Set Up Booking Rules”).

Phone Numbers

Section “Phone numbers” (“Contact information for customers”) applies to the public page, customer emails, the Google profile, and website widgets.

• Each number has a field (example “e.g. +49 30 12345678”) and a type: Mobile, Private, Work, Fax, or Other. New numbers appear at “Mobile”.
• If the number is invalid, “Invalid phone number (e.g. +49 30 1234567 or 0176 1234567)” appears below it. When you leave the field with a valid number, Terminz formats it consistently.
• Pressing Add phone number adds another row. The X at the end of the row removes a number. On a computer, it only appears when you hover your mouse over the row.
• An empty row prevents saving (“The phone numbers could not be saved”). Delete it or enter a number.

The numbers used for “Call” and “WhatsApp” in the booking rules are listed in section “When online booking is off” there.

Social Media Profiles

Section “Social media profiles” (“Where else customers can find you”) includes the following note: “These profiles appear in your page footer, in your emails and in your location's search engine data.”

• Entering Add profile adds a new row. Select the platform: Instagram, Facebook, TikTok, YouTube, X (Twitter), LinkedIn, XING, Pinterest, Threads, WhatsApp, Google Business Profile, Yelp, Snapchat, or Website. Each platform can only be selected once.
• Then enter the username or link (examples: “@salonmaria” for Instagram, “+49 170 1234567” for WhatsApp). Below that is “Saved as …” with the resulting address.
• The toggle at the end of the row hides or shows a profile without deleting it.
• Use the handle (“Reorder”) to drag the rows into the order in which the profiles should appear.
• The X icon (“Remove profile”) deletes a row.
• If an entry doesn't match the platform, saving is canceled: “<Platform> could not be saved. Check the username or link.”

Save

As soon as you make a change, the bar “You have unsaved changes” appears at the bottom with Save and Discard. The Save prompt appears again “Save changes?”. After that, it shows “The address has been successfully updated”. Nothing changes unless you save.

If the page won't load, it will show “Error loading” with the Try again button.

Frequently Asked Questions

Where do I change the company name? Under Settings → Location → Profile & Branding.

Where do I enter business hours? Under Settings → Location → Business Hours & Closed Days.