Create, Edit, and Delete Locations (Tenant Admin)

Here you can view all of your company's locations on a map, create new ones, change contact information and business hours, and delete an empty location. Open Locations in the menu.

What's on the page

At the top is the title “Locations”. Below that are the search bar, the status selector, and the New location button.

• Search businesses... searches by name as you type.
• Filter by status offers “All”, “Active”, “Inactive”, and “Pending”.
• The page displays 24 cards; you can scroll through them below. The most recent locations appear at the top. Archived locations do not appear.
• If you have multiple companies, the list applies to the company you selected at the top of the dashboard.

Each card displays the name with the account number (tapping it copies it), city and state, status, the first two lines of the description, the numbers “Staff” and “Appointments”, and, if entered, the size in m² and the number of chairs. Small icons in the bottom right corner indicate whether a website, email, and phone number are on file. At the bottom left are the pencil icon for editing and the trash can icon for deleting.

If there are no results, it says “No businesses found”. If no search or filters are applied, it says “Get started by adding your first business”.

Create a New Location

1. Tap New location.
2. At Plan for this location, select either “Komplett” or “Komplett Kasse”. The default is “Komplett”.
3. Fill out the form (see below). Only Business name is required; Create location remains locked until then.
4. Tap Create location.

The location will start as “Active”; you'll immediately become its manager, and it will be assigned the selected rate. Billing for the additional position will be reconciled afterward. If only the rate assignment fails, a red message will appear, but the location will still be created. In that case, contact support to ensure the rate is correct.

The Form

It has three sections that can be expanded and collapsed.

Basic information (expanded)

• Business name: Required; spaces at the edges are removed. When creating the entry, a name that already exists in your company will be rejected.
• Email and Website: These are validated as soon as you leave the field. Invalid entries display an error directly in the field.
• Description: Free text; up to three lines are visible.
• Phone: Also validated when you leave the field; for example, +49 30 12345678.

Address: Street, Nr., Postal code, City, and State. The country is set to Germany and cannot be changed here. For an existing location, its saved country remains unchanged.

Opening hours: one row per day of the week; preset to Monday through Friday 9:00 AM to 5:00 PM, Saturday 10:00 AM to 2:00 PM, closed on Sunday.

• A checkmark on the right side of the row indicates that the location is open that day. If there is no checkmark, “Closed” appears.
• For an open day, you can check Around the clock; in that case, the opening hours are omitted. Otherwise, enter the opening and closing times.
• The Special notes... field is for notes about the day.

Edit a Location

Tap the pencil icon. “Edit business” displays the same form, pre-filled with the saved values, but without the rate selection. Save saves the changes, Cancel discards them.

The following are saved: name, email, website, description, address, phone number, and opening hours. All other settings for the location remain unchanged. If the location has multiple phone numbers, you can only change the first one here; the others are retained. If you clear the Phone field, the first number is removed. You cannot change the status, size, number of seats, or notes here.

If new opening hours would overlap with existing staff member work schedules, the system will refuse to save the changes and provide an explanation. In that case, adjust the weekly schedule first; see “Reading the Weekly Schedule”.

Deleting a Location

Tap the trash can icon. “Delete business” asks if you really want to delete the location and warns that this action cannot be undone. Delete permanently deletes it along with its associated data; Cancel cancels the action.

If the location already has receipts, tickets, or other records that must be retained, the deletion will be rejected. A message will appear stating that it already has appointments, receipts, or tickets and cannot be deleted. The location will then remain unchanged; contact support if you want it to be taken out of service.

Frequently Asked Questions

Can I change a location's status here? No. There is no status field in the form; the status is managed by the platform.

How do I change the rate plan for an existing location? Not on this page. You can only select a rate plan when creating a new location.

Which countries can I select? The form creates locations in Germany. You cannot enter a different country here.

Where do I change booking rules, buffers, or branding? As the location manager in the settings; see “All Settings: Overview and Setup”.