Switch from Fresha to Terminz
Clients who already know you book through the button on your Google profile, straight with you, with no Fresha in between. Services, team and appointments come across through the Terminz template, and your clients sign themselves up.
Fresha is a marketplace and brings you people who did not know you before. According to Fresha's pricing page (as of October 2026), it charges a one-off fee for every new client who finds you through the Fresha marketplace. If your calendar lives on that, it is a fair trade. If most of your bookings come from people who already know you, they do not need a marketplace to book with you.
Where your bookings actually come from
Fresha pays off for people who do not know you yet. For everyone else there is a shorter route, and it starts on Google.
- Where people look for you
- People who know you type your name into Google Maps, check Instagram or message you on WhatsApp. People looking for an appointment nearby usually start on Google too. Nobody needs to open a marketplace app for that.
- Where your Google button leads
- For many salons that take bookings through a marketplace, the “Book” button on their own Google profile leads into that marketplace. Someone who searched for you specifically then books on a platform that also offers the salons down the road. Check it yourself: search for your salon on Google Maps and tap “Book”.
- With Terminz
- The same button opens your own booking page. You add the link to your Google profile once, which takes a few minutes. There is no commission, not even on new clients who find you on Google. Whoever books there ends up in your client records rather than in a platform account, and no other salon sits next to the booking.
- What Fresha still does for you
- Fresha shows you to people browsing the app who do not know you yet. Terminz cannot do that, because Terminz has no marketplace. So look at where your bookings come from today: if it is mostly regulars, Google, Instagram and people walking past, you do not need the marketplace. If it keeps bringing you new faces who come back, keep it for that.
- Keeping both
- You can keep Fresha running for new clients from the app and move your Google button and your regulars to Terminz. The two calendars do not sync. Whatever is booked through Fresha you enter in Terminz or block out, and whatever is booked in Terminz you block in Fresha.
What is fixed at Terminz
Ten points that do not change with the size of your team. Other providers keep their full price lists on their own sites and change them, so we link to them instead of copying them.
- Price
- Komplett €39 net a month per location, till included. In Germany each location adds the TSE module. For several locations, an agreed price per location.
- Staff
- Unlimited, with no per-head surcharge. A team of twelve costs what a team of three costs.
- Commission
- None, not even on new clients who find you on Google. The price attaches to the location, not to your revenue.
- Till
- The till with a certified TSE is part of Komplett; you add the TSE per location as the TSE module. No second system beside the booking software and no second invoice.
- DATEV
- DATEV export for your tax adviser, with no add-on module and no fee per export.
- Time tracking
- Clock-in, clock-out, breaks and reporting are built in, not parked next to it as a separate product.
- Servers
- In Germany, with a data processing agreement.
- Support
- German-speaking, from people who know the product. Setup and the move of services, team and appointments are on us.
- Term
- Cancel monthly, no minimum term, no notice period.
- Leaving
- Your customer file is yours. If you leave, you take it with you as a file — on request, without an argument.
How your data comes across
In the Terminz dashboard, “Move to Terminz” has four steps in exactly this order, because each one builds on the one before. Terminz checks every row before anything is saved.
- 1
Services
A template that already holds your categories and resources as dropdowns.
- 2
Team
First name, last name and email per person, also through a template.
- 3
Customers
No file import: each person signs up through your link or the QR code at the counter. Send the link out before you import the appointment book.
- 4
Appointment book
Last come the appointments from Fresha. Anyone who has signed up by then gets their appointments matched; everyone else comes across by name as a walk-in.
Rather not copy it yourself? Send us whatever you can get out of Fresha, a spreadsheet or a photo of your appointment book, and we transfer it for you.
How the diary migration worksWhat happens to your clients
- They sign themselves up
- Terminz never creates a person who has not agreed to it. Your existing client list therefore stays in Fresha, and each person signs up with you with their own consent. In return they get their own access: confirmation and reminder by email, rescheduling and cancelling in one click.
- Link first, appointment book second
- Send your registration link to your regulars on WhatsApp before you import the appointment book. Anyone who has signed up by then gets their imported appointments matched to them. Everyone else signs up at their next visit with the QR code at the counter, or is in with their first booking through your Google button.
- Until everyone is in
- Appointments for clients who have not signed up yet sit in the calendar under their name and happen as normal. Those clients only get reminders from Terminz once they have signed up. Anyone who comes regularly is in after their next visit, as long as the QR code is on the counter.
What comes across
- Services
- Name, duration, price, category and the resource a service needs. Add-ons you attach afterwards.
- Staff
- First name, last name and email per person. Working hours and who offers which service you set in one pass afterwards.
- Appointments
- Past and upcoming appointments with name, service and staff member. The calendar is not empty on day one.
What does not come across: your customer list, reviews from someone else's portal, stored payment details and invoices from the old system. Customers create their own account through your registration link or the QR code at the counter, and anyone in the appointment book comes across as a name on the booking. Reviews belong to the portal, payment details may not leave the previous provider, and old invoices stay where they were issued.
If it turns out not to fit
Every import stays a record of its own for thirty days and can be taken back out in full. And cancel your current system once the first month here has run, not before.
Or just send us the file
Your export file, your price list, a photo of the menu. We build your catalogue from it and set up the location. That is the setup, normally €199, waived for contracts signed by 31.12.2026.
See pricingCommon questions about switching
Do I still need Fresha if my clients book through my Google profile?
Not for clients who already know you. They tap “Book” on your Google profile and book straight on your Terminz page, with no commission and no other salons next to you. You only need Fresha while the marketplace brings you new clients who would not find you otherwise, and then you can run both side by side.
What happens to my clients when I switch from Fresha to Terminz?
They sign themselves up with you: through your registration link, the QR code at the counter or their first booking. Terminz does not import a client list, because Terminz never creates anyone without their own consent; your existing client list stays in Fresha. Appointments for clients who have not signed up yet come across with their name, and they get reminders as soon as they sign up.
Can I use Fresha and Terminz at the same time?
Yes, but the two calendars do not sync: whatever is booked through Fresha you enter in Terminz or block out, and the other way round. Cancel Fresha once your first month on Terminz has run.
Does Google Maps show free slots for Terminz salons directly?
Not yet. Today your Google profile shows a “Book” button that opens your Terminz booking page with your free times. Free slots inside Google Maps only come through Google's partner programme for booking providers (Reserve with Google), and Terminz is not approved there yet. Once it is, your slots will show there too.
What does switching cost?
Setup including data transfer by our team is normally €199 one-off; it is waived for contracts signed by 31.12.2026. The import itself has no per-row or per-appointment fee. After that you pay the monthly price, with no commission.
Does my business stop while I switch?
No. Only online booking closes briefly while the migration runs, otherwise someone books into a calendar that is being filled. Afterwards Terminz offers to switch it back on.
What if something in the import is wrong?
Before anything is written, a separate check shows duplicates, missing fields and appointments outside your opening hours. Only your click writes the data, and the whole run can be rolled back for thirty days.
And if I want to leave Terminz again?
Then you take your data with you as a file. Monthly cancellation, no minimum term: the way out is as open as the way in.
Switch without retyping the diary
Send us your export and we will tell you up front what arrives. Free for 30 days, cancel monthly.