Insights across all locations (Tenant Admin)

This page shows how your locations are doing, measured in appointments and customers. Open Insights in the menu. Money is not shown here; Financials has it, see “Compare the finances of all locations”.

Choosing location and period

Two selectors sit at the top:

• The location selector starts on “All locations”. Pick a location and every figure applies to it alone.
• The period offers “30 days” (default), “This month” and “Last month”. “30 days” counts today and the 29 days before.

Every change reloads the figures.

The four figures

• Completed appointments, with a line such as “of 120 booked” below.
• No-show rate in percent, with the count below, such as “4 no-shows”.
• Customers with an appointment: how many different people had an appointment in the period.
• New customers: how many of them came for the first time.

Services and team

• Most booked services lists the five services with the most bookings, each with its count, for example “38 bookings”.
• Team lists the five staff members with the most completed appointments, such as “22 completed”, with their avatar.

If the period has no appointments, it says “No appointments in this period yet.”

Frequently asked questions

Why don't I see revenue here? Insights count appointments and customers. Takings per location are under Financials.

Can I choose my own period? No, only the three fixed periods. Inside a location, Financials → Reports → Analytics offers 7, 30 and 90 days with revenue, see “Reading your analytics”.

What do I do when nothing loads? The page says “The insights could not be loaded”. Tap Try again.