All guides

Settings

Connect Card Payments with Stripe

How to connect your Stripe account for card payments on a Terminz card reader, resume the setup and open the Stripe dashboard.

In the dashboard

Menu
Settings → Till & payments → Card payments
Who
Managers with the “Change business settings” permission. Hidden in the demo account. Works on every plan.
Open in the dashboard

Connect Card Payments with Stripe

Here you connect the Stripe account of your location. Card payments on a Terminz card reader run through this account, and Stripe pays the money out to your bank account. You can find the page in the menu under Settings → Till & payments → Card payments (/manager/settings/card-payments). It is hidden in the demo account.

You only need the connection for card readers from Terminz and Stripe. If you take cards on your own card terminal, for example over ZVT, settlement runs through that terminal's provider, see Card terminal over ZVT. How you turn cash, card and the other payment methods on and off at the till is on Set Up Payment Methods and Receipts.

Connect Stripe

As long as nothing is connected, the page shows the card “Card payments with Stripe” and two lists below it:

  • Requirements: a registered business or sole proprietorship, a valid bank account in your country, a verified identity (passport or national ID) and the tax identification number.
  • Fees: 1.7% + 10 ct per EEA card, 3.2% + 10 ct per non-EEA card.

Tap Connect Stripe. You land at Stripe, enter your details there and come back to this page. On the way back the page briefly shows “Refreshing…” and loads the state from Stripe. If the link to Stripe has expired or was opened twice, the page fetches a new one by itself and sends you on.

State of Your Account

Depending on the state at Stripe, the page shows one of three cards, each with a status:

  • Stripe setup in progress (status “Pending”): the setup is not finished, and Stripe may ask for more details. Resume setup takes you back to Stripe.
  • Action needed on your Stripe account (status “Action required”): Stripe has restricted parts of the account. Fix on Stripe resolves the open requirements so payments keep coming in.
  • Stripe connected (status “Active”): everything runs. The rows Card payments (“Accept cards on the card reader”) and Payouts (“Money goes to your bank account”) each show “Active” or “Pending”. Below them are the Account ID and Connected on.

With Refresh status the page asks Stripe for the state again, then shows “Status updated”.

Open the Stripe Dashboard

With an active account, Open Stripe dashboard sits at the bottom. There you manage revenue, payouts and your bank account. You do not have to sign in at Stripe separately: Terminz creates the access when you tap, and the link works only once.

Frequently Asked Questions

Do I need Stripe to take cards at the till? No. With your own card terminal that speaks ZVT, or with “Card on your own terminal”, you take cards without Stripe. You only need Stripe for a Terminz card reader.

Why is the page not in the menu? You need the “Change business settings” permission, and the demo account does not have it.

Where do I see revenue and payouts? The cash overview shows fees, payouts and card readers, see Cash overview. Everything else is at Stripe via Open Stripe dashboard.

Your question isn't here?

Write to us in the dashboard under Help → Messages. The answer arrives in the same place.